Privacy Policy

Last Updated: [24 November 2025]

At wsqiot.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from our website.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you place an order or create an account, we may collect:

Name
Email address
Phone number
Shipping and billing address
Payment information (processed securely by third-party gateways)

1.2 Device Information

We collect data automatically when you browse our site, including:

IP address
Browser type and version
Device type
Cookies and tracking data
Pages viewed and time spent

1.3 Order Information

To process your order, we collect:

Products purchased
Order value
Shipping details
Transaction records

1.4 Communications

If you contact us, we may store:

Customer service messages
Email communication
Feedback or inquiries

2. How We Use Your Information

We use your information to provide and improve our services, including:

Processing and fulfilling your orders
Managing payments and preventing fraud
Providing customer support
Sending order confirmations and updates
Improving the website experience
Personalizing marketing and promotions
Complying with legal obligations

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve website performance
Remember your preferences
Analyze website traffic
Deliver personalized ads (via third-party platforms)

You may disable cookies in your browser settings, but some features may not function properly.

4. How We Share Your Information

We do not sell your personal information.

We may share your data with trusted third-party partners to provide essential services, including:

4.1 Service Providers

Payment processors
Shipping carriers
Email marketing tools
Analytics platforms (e.g., Google Analytics)
Advertising partners (e.g., Facebook Ads, TikTok Ads)

These partners operate under their own privacy policies.

4.2 Legal Compliance

We may disclose information if required to:

Comply with laws or regulations
Respond to government or law enforcement requests
Protect our rights, customers, or property

5. Payment Security

Payments are processed securely by third-party providers such as:

PayPal
Credit card processors
Other authorized payment gateways

We do not store full credit card details on our servers.

6. Data Retention

We retain your personal information only as long as necessary to:

Fulfill orders
Meet legal obligations
Resolve disputes
Improve our service

You may request deletion of your data at any time (subject to legal requirements).

7. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Object to processing
Withdraw consent
Request a copy of your data
Opt out of marketing communications

To exercise any of these rights, contact us at support@wsqiot.com.

8. Data Protection & Security

We implement industry-standard security measures to protect your information, including:

SSL encryption
Secure servers
Access control
Regular security monitoring

However, no method of online transmission is 100% secure.

9. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for their privacy practices or content.

10. Children’s Privacy

Our website is not intended for individuals under the age of 16.
We do not knowingly collect data from children.

11. Changes to This Policy

We may update this Privacy Policy periodically.
The latest version will always be available on this page with a revised “Last Updated” date.

Your continued use of the site indicates acceptance of these changes.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

📧 support@wsqiot.com
Customer Service Hours: Monday – Friday, 9:00–18:00